Small businesses, especially those online with stiff competition for that you need a virtual assistant as your personal answering service, you have to face the fact that it is all too easy to lose potential customers for the simple reason that someone wasn’t there to take their call when the customer called out of curiosity about the business.
You can’t be around all the time to take these calls, but missing them can and will damage your chances of going from a tiny unknown business to a large and well known one. However, if you can’t take the calls, you should hire someone who can and a virtual assistant can perform as a personal answering service for you and your business with far more ease than you can.
Hire a virtual assistant as your personal answering service
A virtual assistant as your personal answering service can act as your virtual answering service using first the phone. You can give out a number to reach your company and be assured that someone will be there to pick up the phone and give live service to a potential customer. The live service is something that wins many people over as it is hard to find a business that isn’t almost fully automated, at least for the first chunk of the phone call, and this annoys a lot of people.
On top of phone services, you can also have your virtual assistant act as an answering service for email and even live chat if you want so that your customers and potential customers have a range of ways to make contact with you and this can also make people more likely to go for your business since so many prefer options when it comes to reaching a business.
However, the most important part is that these customers reach someone and with a virtual assistant, you can be sure that they will and that this will help guarantee that a potential customer will become a long term one.
Having a virtual assistant as your personal answering service to do answering services is also advantageous if you are the type of person who hates answering phones and dealing with petty questions over and over again and you’d rather spend your time expanding your business instead.
Hire a virtual assistant as your personal answering service to perform live answering services for your business and that way you can expand your customer list without having to deal with the same rounds of questioning. You’ll never miss a call again with someone who take your back and answer the phones and email for you and this will do wonders for your business without you having to do much of anything at all.